药剂科安全质量管理理念应用研究(1)
摘要：目的 探讨安全质量管理理念在医院药剂科管理中的应用效果。方法 选择我院2017年1月～10月未使用安全质量管理理念收治的500例患者作为对照组，选择2018年1月～10月使用安全质量管理理念收治的500例患者作为观察组，比较两组的药品管理效果及患者满意度。结果 观察组的过期药品、药物滥用、药物损坏发生率分别为1.00%、1.60%、2.00%，低于于对照组的3.40%、3.80%、4.40%，差异有统计学意义(P<0.05);观察组的患者满意度为95.00%，高于对照组86.00%，差异有统计学意義(P<0.05)。结论 安全质量管理理念的应用，有效降低了过期药品、药物滥用和药物损坏，促进了医院药剂科药品管理质量的提高，同时可有效提高患者满意度。
关键词：药剂科;安全质量管理理念;药品管理
中图分类号：R952 文献标识码：A DOI：10.3969/j.issn.1006-1959.2019.05.048
, 百拇医药
文章编号：1006-1959(2019)05-0151-03
Abstract：Objective To explore the application effect of safety quality management concept in hospital pharmacy management. Methods A total of 500 patients admitted to our hospital from January to October 2017 who did not use the safety and quality management concept were selected as the control group. 500 patients who were treated with safety and quality management concepts from January to October 2018 were selected as observation groups. Group drug management effectiveness and patient satisfaction. Results The incidence rates of expired drugs， drug abuse and drug damage in the observation group were 1.00%， 1.60%， 2.00%， respectively， which were lower than 3.40%， 3.80%， and 4.40% of the control group，the difference was statistically significant (P<0.05). The patient satisfaction of the observation group was 95.00%， which was higher than that of the control group 86.00%，the difference was statistically significant (P<0.05). Conclusion The application of safety and quality management concept has effectively reduced expired drugs， drug abuse and drug damage， and promoted the quality of drug management in hospital pharmacy， while effectively improving patient satisfaction.
, 百拇医药
Key words：Pharmacy;Safety and quality management concept;Drug management
药剂科安全质量管理理念的本质是树立以患者为中心的观念，确保患者的用药安全，适应新时期的药学发展与转型需求。超剂量、不规范用药会影响到患者的治疗效果，严重者甚至危及生命，导致医疗纠纷的发生。药剂科是医院的重要部门，药剂科对药品质量的把控对于医疗安全具有十分重要的意义[1，2]。因此药剂科的规范化管理和安全管理显得尤为重要。本文旨在分析安全质量管理理念应用于药剂科管理中的作用，具体内容如下。
1资料与方法
1.1一般资料 选择湖北省天门市第一人民医院2017年1月～10月未使用安全质量管理理念收治的500例患者作为对照组，选择湖北省天门市第一人民医院2018年1月～10月使用安全质量管理理念收治的500例患者作为观察组。对照组中男300例，女200例;年龄1～80岁，平均年龄(46.43±6.85)岁;其中糖尿病85例、高血压120例、慢性肾炎45例、消化道溃疡50例、慢性胃炎120例、小儿支气管肺炎180例;病程3 d～5个月，平均病程(1.82±0.20)个月。观察组中男287例，女213例;年龄11～81岁，平均年龄(46.50±6.91)岁;糖尿病85例、高血压120例、慢性肾炎45例、消化道溃疡50例、慢性胃炎120例、小儿支气管肺炎180例;病程5 d～6个月，平均病程(1.90±0.25)个月。两组患者一般资料比较，差异无统计学意义(P>0.05)，具有可比性。, 百拇医药(吴刚)
关键词：药剂科;安全质量管理理念;药品管理
中图分类号：R952 文献标识码：A DOI：10.3969/j.issn.1006-1959.2019.05.048
, 百拇医药
文章编号：1006-1959(2019)05-0151-03
Abstract：Objective To explore the application effect of safety quality management concept in hospital pharmacy management. Methods A total of 500 patients admitted to our hospital from January to October 2017 who did not use the safety and quality management concept were selected as the control group. 500 patients who were treated with safety and quality management concepts from January to October 2018 were selected as observation groups. Group drug management effectiveness and patient satisfaction. Results The incidence rates of expired drugs， drug abuse and drug damage in the observation group were 1.00%， 1.60%， 2.00%， respectively， which were lower than 3.40%， 3.80%， and 4.40% of the control group，the difference was statistically significant (P<0.05). The patient satisfaction of the observation group was 95.00%， which was higher than that of the control group 86.00%，the difference was statistically significant (P<0.05). Conclusion The application of safety and quality management concept has effectively reduced expired drugs， drug abuse and drug damage， and promoted the quality of drug management in hospital pharmacy， while effectively improving patient satisfaction.
, 百拇医药
Key words：Pharmacy;Safety and quality management concept;Drug management
药剂科安全质量管理理念的本质是树立以患者为中心的观念，确保患者的用药安全，适应新时期的药学发展与转型需求。超剂量、不规范用药会影响到患者的治疗效果，严重者甚至危及生命，导致医疗纠纷的发生。药剂科是医院的重要部门，药剂科对药品质量的把控对于医疗安全具有十分重要的意义[1，2]。因此药剂科的规范化管理和安全管理显得尤为重要。本文旨在分析安全质量管理理念应用于药剂科管理中的作用，具体内容如下。
1资料与方法
1.1一般资料 选择湖北省天门市第一人民医院2017年1月～10月未使用安全质量管理理念收治的500例患者作为对照组，选择湖北省天门市第一人民医院2018年1月～10月使用安全质量管理理念收治的500例患者作为观察组。对照组中男300例，女200例;年龄1～80岁，平均年龄(46.43±6.85)岁;其中糖尿病85例、高血压120例、慢性肾炎45例、消化道溃疡50例、慢性胃炎120例、小儿支气管肺炎180例;病程3 d～5个月，平均病程(1.82±0.20)个月。观察组中男287例，女213例;年龄11～81岁，平均年龄(46.50±6.91)岁;糖尿病85例、高血压120例、慢性肾炎45例、消化道溃疡50例、慢性胃炎120例、小儿支气管肺炎180例;病程5 d～6个月，平均病程(1.90±0.25)个月。两组患者一般资料比较，差异无统计学意义(P>0.05)，具有可比性。, 百拇医药(吴刚)